G2 Vendor Directory

CallView 360 vs. Ricochet360

A side-by-side comparison based on G2 review data.

MetricCallView 360

by Dial 800

Ricochet360

by Speed to Contact

Overall rating4.74.4
Review count1123
Ease of use9.69.3
Ease of setup9.39.6
Quality of support9.19.1
Meets requirements9.58.8
NPS9057.142857
Small Business45.5%36.4%
Mid-Market45.5%59.1%
Enterprise9.1%4.5%
Total page views19177
Total LLM citations25381

CallView 360

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.

Pros

    Ricochet360

    Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows.

    Pros

    • Lead Management
    • Easy Integration
    • Ease of Use
    • User-Friendly
    • User Experience
    • Easy Setup