G2 Vendor Directory

CallView 360 vs. Shape Software

A side-by-side comparison based on G2 review data.

MetricCallView 360

by Dial 800

Shape Software

by Shape Software

Overall rating4.74.5
Review count1165
Ease of use9.69.4
Ease of setup9.38.1
Quality of support9.19.3
Meets requirements9.59.1
NPS9077.966102
Small Business45.5%60.9%
Mid-Market45.5%35.9%
Enterprise9.1%3.1%
Total page views19333
Total LLM citations251,678

CallView 360

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.

Pros

    Shape Software

    Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape Software provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects.

    Pros

    • Email Marketing
    • Lead Management
    • Features
    • Feature Rich
    • Email Campaigns
    • Landing Pages