G2 Vendor Directory

CallView 360 vs. RingEX

A side-by-side comparison based on G2 review data.

MetricCallView 360

by Dial 800

RingEX

by RingCentral

Overall rating4.74.2
Review count111,516
Ease of use9.68.8
Ease of setup9.38.5
Quality of support9.18.3
Meets requirements9.59.0
NPS9048.351648
Small Business45.5%57.9%
Mid-Market45.5%35.1%
Enterprise9.1%7.0%
Total page views196,988
Total LLM citations2516,099

CallView 360

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.

Pros

    RingEX

    WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Reliability
    • Phone Calls
    • Features