G2 Vendor Directory

CallView 360 vs. CTM

A side-by-side comparison based on G2 review data.

MetricCallView 360

by Dial 800

CTM

by CTM

Overall rating4.74.5
Review count11761
Ease of use9.68.8
Ease of setup9.38.6
Quality of support9.19.2
Meets requirements9.59.2
NPS9070.701513
Small Business45.5%66.4%
Mid-Market45.5%30.1%
Enterprise9.1%3.5%
Total page views193,966
Total LLM citations254,007

CallView 360

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.

Pros

    CTM

    CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Call Tracking
    • Features
    • Integrations