G2 Vendor Directory

CallView 360 vs. CallSource

A side-by-side comparison based on G2 review data.

MetricCallView 360

by Dial 800

CallSource

by CallSource

Overall rating4.74.3
Review count1133
Ease of use9.68.7
Ease of setup9.39.4
Quality of support9.19.3
Meets requirements9.59.1
NPS9054.83871
Small Business45.5%33.3%
Mid-Market45.5%60.6%
Enterprise9.1%6.1%
Total page views1955
Total LLM citations2549

CallView 360

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.

Pros

    CallSource

    CallSource offers advanced call tracking technologies using real human call analysts, not machine-learning, to collect business intelligence about your customers and the effectiveness of your marketing programs, while also helping to improve call handler performance and brand reputation. CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics.

    Pros