G2 Vendor Directory

CallTrax Plus vs. RingEX

A side-by-side comparison based on G2 review data.

MetricCallTrax Plus

by That Company

RingEX

by RingCentral

Overall rating4.44.2
Review count131,516
Ease of use8.18.8
Ease of setup6.48.5
Quality of support9.08.3
Meets requirements8.79.0
NPS53.84615448.351648
Small Business38.5%57.9%
Mid-Market46.2%35.1%
Enterprise15.4%7.0%
Total page views96,988
Total LLM citations416,099

CallTrax Plus

CallTrax Plus' ad tracking service is an ad tracking tool that helps you track marketing by accurately collecting data about phone responses to your various efforts.

Pros

    RingEX

    WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Reliability
    • Phone Calls
    • Features