G2 Vendor Directory

CallTrax Plus vs. Infinity Call Tracking

A side-by-side comparison based on G2 review data.

MetricCallTrax Plus

by That Company

Infinity Call Tracking

by Infinity Tracking

Overall rating4.44.6
Review count13168
Ease of use8.18.8
Ease of setup6.48.6
Quality of support9.09.5
Meets requirements8.79.0
NPS53.84615478.343949
Small Business38.5%27.1%
Mid-Market46.2%44.6%
Enterprise15.4%28.3%
Total page views9479
Total LLM citations41,540

CallTrax Plus

CallTrax Plus' ad tracking service is an ad tracking tool that helps you track marketing by accurately collecting data about phone responses to your various efforts.

Pros

    Infinity Call Tracking

    Infinity is the Call Analytics Platform that helps you turn customer conversations into measurable revenue growth by improving demand quality and conversion performance. Most marketing decisions are made using incomplete or low-value signals, because calls and the outcomes behind them aren't captured or used effectively. Infinity fixes that by connecting every customer conversation to the campaign, channel and journey that generated it, then using AI to turn first-party conversation data into signals marketers can act on.

    Pros

    • Customer Support
    • Call Tracking
    • Reporting
    • Helpful
    • Easy Integrations
    • Ease of Use