G2 Vendor Directory

CallTrax Plus vs. CTM

A side-by-side comparison based on G2 review data.

MetricCallTrax Plus

by That Company

CTM

by CTM

Overall rating4.44.5
Review count13761
Ease of use8.18.8
Ease of setup6.48.6
Quality of support9.09.2
Meets requirements8.79.2
NPS53.84615470.701513
Small Business38.5%66.4%
Mid-Market46.2%30.1%
Enterprise15.4%3.5%
Total page views93,966
Total LLM citations44,007

CallTrax Plus

CallTrax Plus' ad tracking service is an ad tracking tool that helps you track marketing by accurately collecting data about phone responses to your various efforts.

Pros

    CTM

    CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Call Tracking
    • Features
    • Integrations