G2 Vendor Directory

Call Center for Skype vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

Zoom Workplace

by Zoom

Overall rating4.34.5
Review count1456,430
Ease of use8.79.2
Ease of setup9.09.2
Quality of support8.28.9
Meets requirements8.69.3
NPS42.85714371.13377
Small Business57.1%50.8%
Mid-Market14.3%31.4%
Enterprise28.6%17.8%
Total page views4126,539
Total LLM citations19180,152

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing