G2 Vendor Directory

Call Center for Skype vs. Webex Calling

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

Webex Calling

by Cisco

Overall rating4.34.5
Review count14644
Ease of use8.79.3
Ease of setup9.09.0
Quality of support8.29.0
Meets requirements8.69.3
NPS42.85714371.935484
Small Business57.1%29.9%
Mid-Market14.3%40.5%
Enterprise28.6%29.6%
Total page views411,093
Total LLM citations194,592

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features