G2 Vendor Directory

Call Center for Skype vs. PBXware

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

PBXware

by Bicom Systems

Overall rating4.34.5
Review count1426
Ease of use8.78.9
Ease of setup9.08.9
Quality of support8.29.2
Meets requirements8.68.9
NPS42.85714376
Small Business57.1%60.9%
Mid-Market14.3%39.1%
Enterprise28.6%0.0%
Total page views41313
Total LLM citations19432

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration