G2 Vendor Directory

Call Center for Skype vs. MiVoice 5000

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

MiVoice 5000

by Mitel Networks

Overall rating4.33.9
Review count14123
Ease of use8.78.3
Ease of setup9.07.7
Quality of support8.27.6
Meets requirements8.68.4
NPS42.85714322.413793
Small Business57.1%27.7%
Mid-Market14.3%57.1%
Enterprise28.6%15.1%
Total page views4117
Total LLM citations190

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Pros