G2 Vendor Directory

Call Center for Skype vs. Fusion Connect: Modern Connectivity and Communications Solutions

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

Fusion Connect: Modern Connectivity and Communications Solutions

by Fusion Connect

Overall rating4.34.3
Review count1470
Ease of use8.78.8
Ease of setup9.08.7
Quality of support8.28.8
Meets requirements8.69.0
NPS42.85714358.571429
Small Business57.1%37.3%
Mid-Market14.3%35.8%
Enterprise28.6%26.9%
Total page views41384
Total LLM citations19917

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

Fusion Connect: Modern Connectivity and Communications Solutions

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reliability
  • Customer Service
  • Efficiency