G2 Vendor Directory

Call Center for Skype vs. Dialaxy

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

Dialaxy

by Dialaxy Inc.

Overall rating4.34.4
Review count14269
Ease of use8.79.6
Ease of setup9.09.5
Quality of support8.29.6
Meets requirements8.69.2
NPS42.85714365.055762
Small Business57.1%64.7%
Mid-Market14.3%35.0%
Enterprise28.6%0.4%
Total page views411,442
Total LLM citations191,684

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

Dialaxy

Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Helpful
  • Call Quality
  • Features