G2 Vendor Directory

Call Center for Skype vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

Broadvoice

by Broadvoice

Overall rating4.34.5
Review count1464
Ease of use8.79.4
Ease of setup9.09.2
Quality of support8.29.2
Meets requirements8.69.2
NPS42.85714373.015873
Small Business57.1%59.4%
Mid-Market14.3%26.6%
Enterprise28.6%14.1%
Total page views41230
Total LLM citations19796

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility