Call Center for Skype vs. Avaya IP Office
A side-by-side comparison based on G2 review data.
| Metric | Call Center for Skype | Avaya IP Office |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 14 | 11 |
| Ease of use | 8.7 | 9.0 |
| Ease of setup | 9.0 | 9.1 |
| Quality of support | 8.2 | 8.8 |
| Meets requirements | 8.6 | 9.6 |
| NPS | 42.857143 | 72.727273 |
| Small Business | 57.1% | 9.1% |
| Mid-Market | 14.3% | 63.6% |
| Enterprise | 28.6% | 27.3% |
| Total page views | 41 | 158 |
| Total LLM citations | 19 | 128 |
Call Center for Skype
Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.
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Avaya IP Office
Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.