G2 Vendor Directory

Call Center for Skype vs. 8x8 Work

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

8x8 Work

by 8x8

Overall rating4.34.2
Review count14942
Ease of use8.78.8
Ease of setup9.08.6
Quality of support8.28.4
Meets requirements8.68.8
NPS42.85714347.123894
Small Business57.1%54.6%
Mid-Market14.3%35.1%
Enterprise28.6%10.3%
Total page views411,840
Total LLM citations194,153

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple