Call Center for Skype vs. 3CX
A side-by-side comparison based on G2 review data.
| Metric | Call Center for Skype | 3CX |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 14 | 549 |
| Ease of use | 8.7 | 9.1 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 8.2 | 8.2 |
| Meets requirements | 8.6 | 9.1 |
| NPS | 42.857143 | 59.027778 |
| Small Business | 57.1% | 43.2% |
| Mid-Market | 14.3% | 49.3% |
| Enterprise | 28.6% | 7.5% |
| Total page views | 41 | 1,591 |
| Total LLM citations | 19 | 15,726 |
Call Center for Skype
Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.
- Helpful
3CX
3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.
- Ease of Use
- Reliability
- Flexibility
- Features
- Easy Setup
- Integrations