Calabrio ONE vs. Altitude Xperience
A side-by-side comparison based on G2 review data.
| Metric | Calabrio ONE | Altitude Xperience |
|---|---|---|
| Overall rating | 4.4 | 4.0 |
| Review count | 447 | 44 |
| Ease of use | 9.1 | 8.0 |
| Ease of setup | 8.8 | 7.8 |
| Quality of support | 9.1 | 7.3 |
| Meets requirements | 9.0 | 8.1 |
| NPS | 60.91954 | 17.142857 |
| Small Business | 8.2% | 7.0% |
| Mid-Market | 55.2% | 39.5% |
| Enterprise | 36.6% | 53.5% |
| Total page views | 1,030 | 57 |
| Total LLM citations | 3,813 | 83 |
Calabrio ONE
Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes. The Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model.
- Ease of Use
- Features
- Efficiency
- Scheduling
- Customer Support
- User Interface
Altitude Xperience
Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.
- Interactions Management
- Seamless Experience
- Reliability
- Easy Setup
- Recording Features
- Efficiency