G2 Vendor Directory

C2 ITSM vs. Splunk On-Call

A side-by-side comparison based on G2 review data.

MetricC2 ITSM

by SherWeb

Splunk On-Call

by Cisco

Overall rating4.24.5
Review count4052
Ease of use8.78.8
Ease of setup7.89.1
Quality of support8.49.2
Meets requirements8.69.0
NPS46.15384667.307692
Small Business5.0%19.2%
Mid-Market57.5%46.2%
Enterprise37.5%34.6%
Total page views105223
Total LLM citations2491,252

C2 ITSM

C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements.

Pros

    Splunk On-Call

    Splunk On-Call makes on-call management less frustrating while reducing mean time to acknowledge and resolve incidents. Splunk On-Call empowers DevOps teams by delivering alerts to the right people so they can collaborate and solve problems. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve them.

    Pros

    • Alerting System
    • Alert Management
    • Incident Management
    • Flexibility
    • Customization
    • Integrations