C2 ITSM vs. Mattermost
A side-by-side comparison based on G2 review data.
| Metric | C2 ITSM | Mattermost |
|---|---|---|
| Overall rating | 4.2 | 4.3 |
| Review count | 40 | 369 |
| Ease of use | 8.7 | 9.0 |
| Ease of setup | 7.8 | 8.4 |
| Quality of support | 8.4 | 8.5 |
| Meets requirements | 8.6 | 8.9 |
| NPS | 46.153846 | 52.542373 |
| Small Business | 5.0% | 30.5% |
| Mid-Market | 57.5% | 36.5% |
| Enterprise | 37.5% | 33.0% |
| Total page views | 105 | 560 |
| Total LLM citations | 249 | 9,716 |
C2 ITSM
C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements.
Mattermost
Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community.
- Ease of Use
- Features
- Integrations
- Team Collaboration
- Security
- User Interface