C2 ITSM vs. Freshstatus
A side-by-side comparison based on G2 review data.
| Metric | C2 ITSM | Freshstatus |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 40 | 370 |
| Ease of use | 8.7 | 9.2 |
| Ease of setup | 7.8 | 9.3 |
| Quality of support | 8.4 | 9.0 |
| Meets requirements | 8.6 | 8.8 |
| NPS | 46.153846 | 67.409471 |
| Small Business | 5.0% | 68.4% |
| Mid-Market | 57.5% | 25.7% |
| Enterprise | 37.5% | 5.9% |
| Total page views | 105 | 116 |
| Total LLM citations | 249 | 0 |
C2 ITSM
C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements.
Freshstatus
Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4.