C-Desk vs. Desk365
A side-by-side comparison based on G2 review data.
| Metric | C-Desk | Desk365 |
|---|---|---|
| Overall rating | 4.2 | 4.9 |
| Review count | 13 | 33 |
| Ease of use | 9.1 | 9.5 |
| Ease of setup | 9.3 | 9.5 |
| Quality of support | 9.3 | 9.8 |
| Meets requirements | 9.2 | 9.5 |
| NPS | 30.769231 | 93.939394 |
| Small Business | 53.8% | 34.4% |
| Mid-Market | 23.1% | 62.5% |
| Enterprise | 23.1% | 3.1% |
| Total page views | 21 | 1,062 |
| Total LLM citations | 2 | 3,299 |
C-Desk
This is a comprehensive tool for the organization to manage all service requests, not only to the IT department but to any department of any location in the organization.
Desk365
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval management, ITAM, and Microsoft 365 integration, Desk365 stands for better service, better products, and AI that truly delivers.
- Integrations
- Customization
- Customizability
- Ease of Use
- Customer Support
- Easy Setup