G2 Vendor Directory

BSI Customer Suite vs. SAP Sales Cloud

A side-by-side comparison based on G2 review data.

MetricBSI Customer Suite

by BSI Software

SAP Sales Cloud

by SAP

Overall rating4.34.2
Review count241,003
Ease of use8.58.2
Ease of setup7.98.3
Quality of support8.28.5
Meets requirements8.78.7
NPS52.17391344.170404
Small Business36.4%19.7%
Mid-Market31.8%35.7%
Enterprise31.8%44.6%
Total page views2421,779
Total LLM citations19517,749

BSI Customer Suite

BSI Software is Europe's leading CRM/CX-platform for organizations that want to design, automate, and continuously optimize customer relationships. With the BSI Customer Suite, we bring together CRM, Customer Data Platform (CDP), Marketing Automation, Sales, Service, Customer Engagement, and AI in a single modular platform—seamlessly integrated and designed to support the entire customer journey. BSI delivers a true end-to-end customer suite.

Pros

  • Organization Efficiency
  • Ease of Use
  • Task Management
  • User-Friendly
  • Easy Tracking
  • Intuitive

SAP Sales Cloud

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new

Pros

  • Ease of Use
  • Integrations
  • Integration
  • Lead Management
  • Analytics
  • Reporting