G2 Vendor Directory

BSI Customer Suite vs. Odoo CRM

A side-by-side comparison based on G2 review data.

MetricBSI Customer Suite

by BSI Software

Odoo CRM

by Odoo

Overall rating4.34.1
Review count24204
Ease of use8.58.5
Ease of setup7.98.1
Quality of support8.28.1
Meets requirements8.78.6
NPS52.17391340.322581
Small Business36.4%69.5%
Mid-Market31.8%26.0%
Enterprise31.8%4.5%
Total page views242985
Total LLM citations19514,983

BSI Customer Suite

BSI Software is Europe's leading CRM/CX-platform for organizations that want to design, automate, and continuously optimize customer relationships. With the BSI Customer Suite, we bring together CRM, Customer Data Platform (CDP), Marketing Automation, Sales, Service, Customer Engagement, and AI in a single modular platform—seamlessly integrated and designed to support the entire customer journey. BSI delivers a true end-to-end customer suite.

Pros

  • Organization Efficiency
  • Ease of Use
  • Task Management
  • User-Friendly
  • Easy Tracking
  • Intuitive

Odoo CRM

With over 5 million users, Odoo is the #1 Open Source CRM software! Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and even create marketing campaign automation to increase their overall sales performance. With Odoo CRM, users can get more leads than ever before. They can also follow-up on phone calls and meetings.

Pros

  • Ease of Use
  • Lead Management
  • User-Friendly
  • Easy Customization
  • Affordable
  • Easy Tracking