BSI Customer Suite vs. Dynamics 365 Sales
A side-by-side comparison based on G2 review data.
| Metric | BSI Customer Suite | Dynamics 365 Sales |
|---|---|---|
| Overall rating | 4.3 | 3.8 |
| Review count | 24 | 1,624 |
| Ease of use | 8.5 | 7.8 |
| Ease of setup | 7.9 | 7.6 |
| Quality of support | 8.2 | 7.9 |
| Meets requirements | 8.7 | 8.3 |
| NPS | 52.173913 | 12.354949 |
| Small Business | 36.4% | 30.6% |
| Mid-Market | 31.8% | 39.9% |
| Enterprise | 31.8% | 29.5% |
| Total page views | 242 | 1,670 |
| Total LLM citations | 195 | 39,093 |
BSI Customer Suite
BSI Software is Europe's leading CRM/CX-platform for organizations that want to design, automate, and continuously optimize customer relationships. With the BSI Customer Suite, we bring together CRM, Customer Data Platform (CDP), Marketing Automation, Sales, Service, Customer Engagement, and AI in a single modular platform—seamlessly integrated and designed to support the entire customer journey. BSI delivers a true end-to-end customer suite.
- Organization Efficiency
- Ease of Use
- Task Management
- User-Friendly
- Easy Tracking
- Intuitive
Dynamics 365 Sales
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
- Ease of Use
- Integrations
- Lead Management
- Helpful
- Customization
- Automation