G2 Vendor Directory

BSI Customer Suite vs. Brevo

A side-by-side comparison based on G2 review data.

MetricBSI Customer Suite

by BSI Software

Brevo

by Brevo

Overall rating4.34.5
Review count242,772
Ease of use8.59.2
Ease of setup7.99.0
Quality of support8.28.9
Meets requirements8.79.0
NPS52.17391373.371648
Small Business36.4%84.0%
Mid-Market31.8%12.7%
Enterprise31.8%3.4%
Total page views2425,408
Total LLM citations1950

BSI Customer Suite

BSI Software is Europe's leading CRM/CX-platform for organizations that want to design, automate, and continuously optimize customer relationships. With the BSI Customer Suite, we bring together CRM, Customer Data Platform (CDP), Marketing Automation, Sales, Service, Customer Engagement, and AI in a single modular platform—seamlessly integrated and designed to support the entire customer journey. BSI delivers a true end-to-end customer suite.

Pros

  • Organization Efficiency
  • Ease of Use
  • Task Management
  • User-Friendly
  • Easy Tracking
  • Intuitive

Brevo

Brevo is a CRM and marketing platform built in Europe, headquartered in Paris and used by over 600,000 businesses worldwide. With Brevo, you run email, SMS, WhatsApp, push and live chat from one account, with your contacts, deals and customer data in a built-in CRM. Brevo hosts customer data on servers in France and Germany, is ISO 27001 certified and works to GDPR standards. If your customers are in Europe, so is their data. Brevo is built for small and mid-sized teams with big plans and little time for complicated software.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Email Marketing
  • Simple
  • Intuitive