BSI Customer Suite vs. Bigin by Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | BSI Customer Suite | Bigin by Zoho CRM |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 24 | 877 |
| Ease of use | 8.5 | 9.2 |
| Ease of setup | 7.9 | 8.9 |
| Quality of support | 8.2 | 8.7 |
| Meets requirements | 8.7 | 8.8 |
| NPS | 52.173913 | 74.112257 |
| Small Business | 36.4% | 90.9% |
| Mid-Market | 31.8% | 8.1% |
| Enterprise | 31.8% | 1.0% |
| Total page views | 242 | 3,314 |
| Total LLM citations | 195 | 21,375 |
BSI Customer Suite
BSI Software is Europe's leading CRM/CX-platform for organizations that want to design, automate, and continuously optimize customer relationships. With the BSI Customer Suite, we bring together CRM, Customer Data Platform (CDP), Marketing Automation, Sales, Service, Customer Engagement, and AI in a single modular platform—seamlessly integrated and designed to support the entire customer journey. BSI delivers a true end-to-end customer suite.
- Organization Efficiency
- Ease of Use
- Task Management
- User-Friendly
- Easy Tracking
- Intuitive
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable