G2 Vendor Directory

Broadvoice vs. Vonage Business Communications

A side-by-side comparison based on G2 review data.

MetricBroadvoice

by Broadvoice

Vonage Business Communications

by Vonage

Overall rating4.54.3
Review count64504
Ease of use9.49.1
Ease of setup9.28.9
Quality of support9.28.9
Meets requirements9.29.2
NPS73.01587357.740586
Small Business59.4%60.6%
Mid-Market26.6%32.4%
Enterprise14.1%7.0%
Total page views2301,572
Total LLM citations7965,315

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.

Pros

  • Ease of Use
  • Reliability
  • VoIP Services
  • Calling Features
  • Customer Support
  • Messaging Features