G2 Vendor Directory

Broadvoice vs. Univerge Blue

A side-by-side comparison based on G2 review data.

MetricBroadvoice

by Broadvoice

Univerge Blue

by NEC Corporation of America (NECAM)

Overall rating4.54.3
Review count6415
Ease of use9.49.0
Ease of setup9.28.6
Quality of support9.28.9
Meets requirements9.28.7
NPS73.01587350
Small Business59.4%60.0%
Mid-Market26.6%26.7%
Enterprise14.1%13.3%
Total page views23036
Total LLM citations79639

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility

Univerge Blue

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go.

Pros

  • User-Friendly
  • Features
  • User Interface
  • Ease of Use
  • Calling Quality
  • Easy Setup