Broadvoice vs. JustCall
A side-by-side comparison based on G2 review data.
| Metric | Broadvoice | JustCall |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 64 | 2,395 |
| Ease of use | 9.4 | 9.0 |
| Ease of setup | 9.2 | 8.9 |
| Quality of support | 9.2 | 8.6 |
| Meets requirements | 9.2 | 8.8 |
| NPS | 73.015873 | 51.754757 |
| Small Business | 59.4% | 61.3% |
| Mid-Market | 26.6% | 31.7% |
| Enterprise | 14.1% | 7.0% |
| Total page views | 230 | 6,012 |
| Total LLM citations | 796 | 28,488 |
Broadvoice
Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.
- Ease of Use
- Customer Support
- Reliability
- VoIP Services
- Customer Service
- Accessibility
JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound
- Ease of Use
- Features
- Helpful
- Call Management
- Calling Features
- Integrations