G2 Vendor Directory

Broadvoice vs. Fusion Connect: Modern Connectivity and Communications Solutions

A side-by-side comparison based on G2 review data.

MetricBroadvoice

by Broadvoice

Fusion Connect: Modern Connectivity and Communications Solutions

by Fusion Connect

Overall rating4.54.3
Review count6470
Ease of use9.48.8
Ease of setup9.28.7
Quality of support9.28.8
Meets requirements9.29.0
NPS73.01587358.571429
Small Business59.4%37.3%
Mid-Market26.6%35.8%
Enterprise14.1%26.9%
Total page views230384
Total LLM citations796917

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility

Fusion Connect: Modern Connectivity and Communications Solutions

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reliability
  • Customer Service
  • Efficiency