Broadvoice vs. Fusion Connect: Modern Connectivity and Communications Solutions
A side-by-side comparison based on G2 review data.
| Metric | Broadvoice | Fusion Connect: Modern Connectivity and Communications Solutions |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 64 | 70 |
| Ease of use | 9.4 | 8.8 |
| Ease of setup | 9.2 | 8.7 |
| Quality of support | 9.2 | 8.8 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 73.015873 | 58.571429 |
| Small Business | 59.4% | 37.3% |
| Mid-Market | 26.6% | 35.8% |
| Enterprise | 14.1% | 26.9% |
| Total page views | 230 | 384 |
| Total LLM citations | 796 | 917 |
Broadvoice
Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.
- Ease of Use
- Customer Support
- Reliability
- VoIP Services
- Customer Service
- Accessibility
Fusion Connect: Modern Connectivity and Communications Solutions
Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.
- Helpful
- Customer Support
- Ease of Use
- Reliability
- Customer Service
- Efficiency