Broadvoice vs. FreePBX
A side-by-side comparison based on G2 review data.
| Metric | Broadvoice | FreePBX |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 64 | 17 |
| Ease of use | 9.4 | 8.9 |
| Ease of setup | 9.2 | 9.1 |
| Quality of support | 9.2 | 9.0 |
| Meets requirements | 9.2 | 9.4 |
| NPS | 73.015873 | 64.705882 |
| Small Business | 59.4% | 58.8% |
| Mid-Market | 26.6% | 35.3% |
| Enterprise | 14.1% | 5.9% |
| Total page views | 230 | 94 |
| Total LLM citations | 796 | 389 |
Broadvoice
Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.
- Ease of Use
- Customer Support
- Reliability
- VoIP Services
- Customer Service
- Accessibility
FreePBX
FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.