G2 Vendor Directory

Broadvoice vs. 8x8 Work

A side-by-side comparison based on G2 review data.

MetricBroadvoice

by Broadvoice

8x8 Work

by 8x8

Overall rating4.54.2
Review count64942
Ease of use9.48.8
Ease of setup9.28.6
Quality of support9.28.4
Meets requirements9.28.8
NPS73.01587347.123894
Small Business59.4%54.6%
Mid-Market26.6%35.1%
Enterprise14.1%10.3%
Total page views2301,840
Total LLM citations7964,153

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple