G2 Vendor Directory

Broadvoice vs. 3CX

A side-by-side comparison based on G2 review data.

MetricBroadvoice

by Broadvoice

3CX

by 3CX

Overall rating4.54.4
Review count64549
Ease of use9.49.1
Ease of setup9.29.0
Quality of support9.28.2
Meets requirements9.29.1
NPS73.01587359.027778
Small Business59.4%43.2%
Mid-Market26.6%49.3%
Enterprise14.1%7.5%
Total page views2301,591
Total LLM citations79615,726

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Features
  • Easy Setup
  • Integrations