G2 Vendor Directory

Broadly vs. Reviews.io

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

Reviews.io

by clearer.io

Overall rating4.74.8
Review count75658
Ease of use9.79.0
Ease of setup9.48.8
Quality of support9.69.7
Meets requirements9.59.3
NPS79.16666788.496933
Small Business90.5%85.4%
Mid-Market9.5%13.8%
Enterprise0.0%0.8%
Total page views2592,590
Total LLM citations2,41821,546

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    Reviews.io

    REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond.

    Pros

    • Customer Support
    • Helpful
    • Ease of Use
    • Team Helpfulness
    • Response Time
    • Easy Integrations