G2 Vendor Directory

Broadly vs. Feefo

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

Feefo

by Feefo

Overall rating4.74.6
Review count75155
Ease of use9.78.8
Ease of setup9.48.9
Quality of support9.69.6
Meets requirements9.59.0
NPS79.16666780
Small Business90.5%51.7%
Mid-Market9.5%38.4%
Enterprise0.0%9.9%
Total page views2591,072
Total LLM citations2,4185,922

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    Feefo

    Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • User-Friendly
    • Team Helpfulness
    • Intuitive