G2 Vendor Directory

Brilliant vs. Swag Pro (by Swag.com)

A side-by-side comparison based on G2 review data.

MetricBrilliant

by Brilliant Gifts

Swag Pro (by Swag.com)

by Custom Ink

Overall rating4.84.4
Review count20360
Ease of use9.28.6
Ease of setup9.88.7
Quality of support9.99.5
Meets requirements9.59.0
NPS9059.887006
Small Business5.0%17.5%
Mid-Market60.0%70.0%
Enterprise35.0%12.5%
Total page views250477
Total LLM citations623738

Brilliant

Brilliant helps our clients drive personal connections through corporate gifts on a global scale. Our end-to-end service makes the gifting experience delightful for both the sender and the recipient. We support Marketing, Sales, Business Development, Brand, and People Experience teams to create impactful gifts that build loyalty, enhance conversion and retention, and make people happy. Brilliant offers industry-leading product curation and campaign design, with a powerful technology platform that automates gifting, delegates access, tracks inventory and metrics, and measures ROI.

Pros

  • Customer Support
  • Ease of Use
  • Appreciation
  • Ordering Process
  • Creativity
  • Response Time

Swag Pro (by Swag.com)

Printfection is a swag management platform that simplifies the buying, managing, and distribution of swag and branded merchandise. Customers like Zendesk, BetterHelp, Hinge, and Gusto use us to easily ship swag to customers, leads, employees, and events. This supports your ABM efforts and we can save you hours of time managing swag, helping you realize and measure greater ROI from your swag marketing efforts. WHAT SEPARATES US FROM OTHER SWAG COMPANIES There are literally hundreds of swag companies and swag websites out there.

Pros

  • Customer Support
  • Team Collaboration
  • Ease of Use
  • Shipping Efficiency
  • Response Time
  • Communication