G2 Vendor Directory

Bria vs. RingEX

A side-by-side comparison based on G2 review data.

MetricBria

by CounterPath

RingEX

by RingCentral

Overall rating4.44.2
Review count691,516
Ease of use9.28.8
Ease of setup9.38.5
Quality of support8.78.3
Meets requirements9.19.0
NPS57.14285748.351648
Small Business55.1%57.9%
Mid-Market40.6%35.1%
Enterprise4.3%7.0%
Total page views3736,988
Total LLM citations2,49616,099

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features?

Pros

  • Easy Navigation
  • Desktop Application
  • Affordable
  • Navigation Ease
  • Calling Features
  • Cross-Platform

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features