G2 Vendor Directory

Bria vs. PBXware

A side-by-side comparison based on G2 review data.

MetricBria

by CounterPath

PBXware

by Bicom Systems

Overall rating4.44.5
Review count6926
Ease of use9.28.9
Ease of setup9.38.9
Quality of support8.79.2
Meets requirements9.18.9
NPS57.14285776
Small Business55.1%60.9%
Mid-Market40.6%39.1%
Enterprise4.3%0.0%
Total page views373313
Total LLM citations2,496432

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features?

Pros

  • Easy Navigation
  • Desktop Application
  • Affordable
  • Navigation Ease
  • Calling Features
  • Cross-Platform

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration