G2 Vendor Directory

Bria vs. Fusion Connect: Modern Connectivity and Communications Solutions

A side-by-side comparison based on G2 review data.

MetricBria

by CounterPath

Fusion Connect: Modern Connectivity and Communications Solutions

by Fusion Connect

Overall rating4.44.3
Review count6970
Ease of use9.28.8
Ease of setup9.38.7
Quality of support8.78.8
Meets requirements9.19.0
NPS57.14285758.571429
Small Business55.1%37.3%
Mid-Market40.6%35.8%
Enterprise4.3%26.9%
Total page views373384
Total LLM citations2,496917

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features?

Pros

  • Easy Navigation
  • Desktop Application
  • Affordable
  • Navigation Ease
  • Calling Features
  • Cross-Platform

Fusion Connect: Modern Connectivity and Communications Solutions

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reliability
  • Customer Service
  • Efficiency