G2 Vendor Directory

Brandwatch Social Media Management vs. Hootsuite

A side-by-side comparison based on G2 review data.

MetricBrandwatch Social Media Management

by Brandwatch

Hootsuite

by Hootsuite

Overall rating4.14.3
Review count9877,519
Ease of use8.58.8
Ease of setup8.58.8
Quality of support8.88.4
Meets requirements8.38.7
NPS30.94496448.403047
Small Business33.1%59.1%
Mid-Market39.6%28.8%
Enterprise27.3%12.1%
Total page views1,07214,856
Total LLM citations20,85490,129

Brandwatch Social Media Management

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leading solution for social media monitoring, advertising, publishing, audience and performance analytics, and managing customer data. Brandwatch Social Media Management enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform.

Pros

  • Ease of Use
  • Post Scheduling
  • Centralized Management
  • Social Media Management
  • Helpful
  • Multi-platform

Hootsuite

Most teams are still working with tools and workflows built for a different time — dashboards, approvals, and disconnected systems that slow them down. Many have added AI, but haven’t changed how work gets done. Social moves too fast for that. It’s why we rebuilt Hootsuite with AI as a foundation, not a feature. Hootsuite Social OS helps teams go from reacting after the moment has passed to acting in real time with AI that makes it as easy as chat. That’s how we’re transforming the way teams move, decide, and grow. Less time navigating software. More time acting on ideas.

Pros

  • Post Scheduling
  • Scheduling
  • Ease of Use
  • Centralized Management
  • Time-saving
  • Scheduling Posts