G2 Vendor Directory

Booking.com for Business vs. Amex GBT Neo

A side-by-side comparison based on G2 review data.

MetricBooking.com for Business

by Booking.com

Amex GBT Neo

by American Express Global Business Travel

Overall rating3.83.3
Review count4114
Ease of use8.27.9
Ease of setup8.17.3
Quality of support6.97.9
Meets requirements8.37.4
NPS21.95122-21.428571
Small Business76.3%7.1%
Mid-Market15.8%28.6%
Enterprise7.9%64.3%
Total page views592160
Total LLM citations5,0431,177

Booking.com for Business

Booking.com for Business is the easy, free-to-use platform that combines the best of Booking.com with business travel management advantages for the whole team. - Everything you like about Booking.com - All the choice that Booking.com offers is here, including 3+ million properties, 380+ airlines and 200+ car rental brands. You get instant access to the Genius loyalty programme for discounts of up to 20%, and rewards like free breakfast on select stays. And verified traveller reviews plus detailed filtering help you find the right corporate travel booking options for trips near or far.

Pros

  • Easy Booking
  • Ease of Use
  • Experience
  • Setup Ease
  • Convenience
  • Simple

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros