G2 Vendor Directory

Boei vs. Smartsupp

A side-by-side comparison based on G2 review data.

MetricBoei

by Ruby Foundry B.V.

Smartsupp

by Smartsupp

Overall rating4.74.7
Review count111,081
Ease of use10.09.3
Ease of setup10.09.3
Quality of support8.69.0
Meets requirements10.09.1
NPS90.90909178.942014
Small Business100.0%96.2%
Mid-Market0.0%3.2%
Enterprise0.0%0.7%
Total page views655,101
Total LLM citations714,923

Boei

Boei is an AI receptionist and lead-capture widget for small and mid-sized businesses. It sits on your website as a lightweight 10KB script and answers visitor questions instantly, 24/7, in 95+ languages. Unlike a basic chatbot that reads from a knowledge base and asks for a name and email, Boei does the work of a receptionist. It qualifies leads, books appointments, answers product questions, and escalates the conversations that need a human to your team with an AI summary attached.

Pros

  • Easy Setup
  • Ease of Use
  • Customization
  • Customizability
  • Quick Setup

Smartsupp

Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Simple