BMC Helix Remedyforce vs. EasyVista Service Manager
A side-by-side comparison based on G2 review data.
| Metric | BMC Helix Remedyforce | EasyVista Service Manager |
|---|---|---|
| Overall rating | 3.9 | 4.0 |
| Review count | 49 | 102 |
| Ease of use | 8.0 | 7.6 |
| Ease of setup | 7.7 | 7.8 |
| Quality of support | 8.6 | 8.1 |
| Meets requirements | 8.6 | 8.4 |
| NPS | 23.913043 | 27.835052 |
| Small Business | 10.4% | 8.8% |
| Mid-Market | 35.4% | 30.4% |
| Enterprise | 54.2% | 60.8% |
| Total page views | 121 | 319 |
| Total LLM citations | 105 | 1,644 |
BMC Helix Remedyforce
Remedyforce is an IT service management solution built on the Salesforce.com platform that combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Remedyforce is designed to remove complexity and help you quickly realize value.
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support