BMC FootPrints vs. SmartSuite
A side-by-side comparison based on G2 review data.
| Metric | BMC FootPrints | SmartSuite |
|---|---|---|
| Overall rating | 3.5 | 4.4 |
| Review count | 57 | 186 |
| Ease of use | 7.3 | 8.9 |
| Ease of setup | 7.3 | 8.9 |
| Quality of support | 8.0 | 9.1 |
| Meets requirements | 7.7 | 8.9 |
| NPS | -3.508772 | 58.62069 |
| Small Business | 5.3% | 50.8% |
| Mid-Market | 36.8% | 31.9% |
| Enterprise | 57.9% | 17.3% |
| Total page views | 103 | 512 |
| Total LLM citations | 49 | 4,515 |
BMC FootPrints
Easy to own, use & extend IT service management for mid-size organizations. Create personalized experiences for your employees to increase their productivity. Admins can quickly configure end-to-end business services for IT and beyond. FootPrints integrates with other systems such as BMC Client Management, Active Directory, SQL Databases & more. Configurable capabilities streamline the automation of service delivery, improving employee satisfaction and IT's reputation with your business users.
SmartSuite
SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.
- Ease of Use
- Flexibility
- Customer Support
- Intuitive
- User Interface
- Efficiency