G2 Vendor Directory

BMC FootPrints vs. ConnectWise RMM

A side-by-side comparison based on G2 review data.

MetricBMC FootPrints

by BMC Helix

ConnectWise RMM

by ConnectWise

Overall rating3.54.1
Review count5783
Ease of use7.38.5
Ease of setup7.38.1
Quality of support8.07.9
Meets requirements7.78.6
NPS-3.50877246.25
Small Business5.3%66.3%
Mid-Market36.8%28.9%
Enterprise57.9%4.8%
Total page views103920
Total LLM citations496,187

BMC FootPrints

Easy to own, use & extend IT service management for mid-size organizations. Create personalized experiences for your employees to increase their productivity. Admins can quickly configure end-to-end business services for IT and beyond. FootPrints integrates with other systems such as BMC Client Management, Active Directory, SQL Databases & more. Configurable capabilities streamline the automation of service delivery, improving employee satisfaction and IT's reputation with your business users.

Pros

    ConnectWise RMM

    ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

    Pros

    • Ease of Use
    • Remote Access
    • Automation
    • All-in-One Solution
    • User Interface
    • Easy Deployment