BMC FootPrints vs. BMC Helix Remedyforce
A side-by-side comparison based on G2 review data.
| Metric | BMC FootPrints | BMC Helix Remedyforce |
|---|---|---|
| Overall rating | 3.5 | 3.9 |
| Review count | 57 | 49 |
| Ease of use | 7.3 | 8.0 |
| Ease of setup | 7.3 | 7.7 |
| Quality of support | 8.0 | 8.6 |
| Meets requirements | 7.7 | 8.6 |
| NPS | -3.508772 | 23.913043 |
| Small Business | 5.3% | 10.4% |
| Mid-Market | 36.8% | 35.4% |
| Enterprise | 57.9% | 54.2% |
| Total page views | 103 | 121 |
| Total LLM citations | 49 | 105 |
BMC FootPrints
Easy to own, use & extend IT service management for mid-size organizations. Create personalized experiences for your employees to increase their productivity. Admins can quickly configure end-to-end business services for IT and beyond. FootPrints integrates with other systems such as BMC Client Management, Active Directory, SQL Databases & more. Configurable capabilities streamline the automation of service delivery, improving employee satisfaction and IT's reputation with your business users.
BMC Helix Remedyforce
Remedyforce is an IT service management solution built on the Salesforce.com platform that combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Remedyforce is designed to remove complexity and help you quickly realize value.