Blackbaud Luminate Online vs. NewOrg
A side-by-side comparison based on G2 review data.
| Metric | Blackbaud Luminate Online | NewOrg |
|---|---|---|
| Overall rating | 3.1 | 4.7 |
| Review count | 65 | 25 |
| Ease of use | 6.7 | 9.2 |
| Ease of setup | 6.2 | 9.1 |
| Quality of support | 7.3 | 9.8 |
| Meets requirements | 7.5 | 9.4 |
| NPS | -28.125 | 84 |
| Small Business | 26.6% | 69.6% |
| Mid-Market | 54.7% | 30.4% |
| Enterprise | 18.8% | 0.0% |
| Total page views | 182 | 188 |
| Total LLM citations | 233 | 235 |
Blackbaud Luminate Online
Luminate executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission.
- Organization
NewOrg
NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting.
- Customer Support
- Report Generation
- Reporting
- Response Time
- Ease of Use
- Time-saving