G2 Vendor Directory

Blackbaud Luminate Online vs. NewOrg

A side-by-side comparison based on G2 review data.

MetricBlackbaud Luminate Online

by Blackbaud

NewOrg

by New Org

Overall rating3.14.7
Review count6525
Ease of use6.79.2
Ease of setup6.29.1
Quality of support7.39.8
Meets requirements7.59.4
NPS-28.12584
Small Business26.6%69.6%
Mid-Market54.7%30.4%
Enterprise18.8%0.0%
Total page views182188
Total LLM citations233235

Blackbaud Luminate Online

Luminate executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission.

Pros

  • Organization

NewOrg

NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting.

Pros

  • Customer Support
  • Report Generation
  • Reporting
  • Response Time
  • Ease of Use
  • Time-saving