Blackbaud Luminate Online vs. Neon CRM
A side-by-side comparison based on G2 review data.
| Metric | Blackbaud Luminate Online | Neon CRM |
|---|---|---|
| Overall rating | 3.1 | 4.2 |
| Review count | 65 | 445 |
| Ease of use | 6.7 | 8.2 |
| Ease of setup | 6.2 | 8.0 |
| Quality of support | 7.3 | 8.5 |
| Meets requirements | 7.5 | 8.6 |
| NPS | -28.125 | 47.511312 |
| Small Business | 26.6% | 88.8% |
| Mid-Market | 54.7% | 10.0% |
| Enterprise | 18.8% | 1.2% |
| Total page views | 182 | 2,806 |
| Total LLM citations | 233 | 21,029 |
Blackbaud Luminate Online
Luminate executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission.
- Organization
Neon CRM
Neon CRM by Neon One, is the nonprofit platform that empowers small to midsize nonprofits to make and maintain the personal connections that drive growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon One provides a true 360° view of your supporters.
- Ease of Use
- Features
- Customer Support
- Donor Management
- All-in-one Solution
- Reporting